Step 2:  Franchise Questions

Training, Operations Manual, equipment list, software, forms, technical support, assistance with site selection, zoning, building modifications, site preparation, contractors, advertising, website, and more. When you open your doors, you are ready!

This depends on the number of dog, cat, and other pet accommodations, facility/property preparation, and the corresponding item list that covers things needed to open based on that quantity.

Based on your individual creativity, you have a range of options to include colors, styles, and materials. Each are shipped to your location to be assembled on-site. Also, each accommodation will be ready to have its own television. The customer can designate which channel(s) to have on when, if you want to offer that, and if they so choose. The accommodations do not face each other, offering more privacy, more comfort, and more security for each one lodged at your facility.

You have options to choose from in many ways, including color and pattern. These multi-chambered condos give each cat the type of space they love, with separate areas for eating, sleeping, playing, and when nature calls.

Your initial cost is kept down compared to others because of the research and development done by PetLodgeUSA that is continuous. The goal is to have you open your doors with lower cash outlay.

Absolutely not! Your franchise location can be fashioned by you! We guide you on making sure the fundamental needs are being met, so let your imagination flow!

We will provide you with a confidential Packet which will ask you questions and allow us to determine how this can best be achieved. Your love of pets is #1 with us. We will do our utmost not to give a franchise to anyone who is only doing it for monetary reasons. We lodge members of families and take that responsibility very seriously. When pet parents honor us with their trust in our people and our concept, we take that to heart. Pets are wonderful! We don't herd them like cattle at PetLodgeUSA! We give each guest special attention! We are their guardians when their family is away!

Ideally you set your hours based on your area and clientele needs. For instance, you may want to be open earlier to accommodate daycare customers. Generally speaking, however, we suggest 7am until noon, then 3pm until 7pm Monday through Friday, Saturday 7am-noon and 3-7pm on Sunday. This will be discussed during training.

Similar to a people hotel, Check-In time is in the afternoon (ie: 3-7pm), and check-out time is noon except on Sunday (ie: 3ยท .. 1pm) However, pet parents may use the morning hours to check-in and afternoon hours to check-out for overnight and extended lodgings at an additional charge because we have to hold that accommodation and cannot offer it to another lodger during that period. The reasons for this policy will be more fully explained during training.

We will assist you in your pricing structure by giving our input, but the final decision is yours solely.

We want you to own your own business, be successful, and be a pillar in your community offering services that are entirely pet-friendly. We want pet parents to be able to bring their pet to a state-of-the-art facility knowing their pet is safe, comfortable, and given a lot of attention. We realize that franchisees are not the actual pet parents, but are great guardians for them! We look at pets as independent individuals like their human counterparts and, as such, they will be given comfort, love, privacy, and respect.

The timing of when you open for business depends on a variety of items, and all of them will be discussed so you will gain understanding of what is involved. Together we will want to make sure that on Opening Day you and your facility are ready for your guests to come on in for a great lodging experience!

You will be trained at Pet Lodge USA Headquarters and/or at your or another location. We will ensure that you are ready in all aspects. You will be confident in your knowledge when you open. Also, a representative of PetLodgeUSA will be there with you when you open for business.

Your chances are probably better than average for a variety of reasons. First, PetLodgeUSA has a proven concept that pets and pet parents love. Second, a franchised business generally has a greater chance of success than a non-franchised one because you are part of an established network. Third, there is immediate recognition of being a franchise, which gives you greater credibility. Fourth, customers know that you adhere to policies and procedures that have been in place for years and are updated from time to time to continually better suit pet and pet owner needs.

In 2002, it was determined that pets needed an alternative to traditional kennels. They should be in a comfortable and fun setting that offers them entertainment, one-on-one attention, and exercise for those who physically can and are allowed by their pet parent to do so. Some older dogs prefer to relax in their own private villas and not be around other dogs. So, together with my son Rick, we developed the concept and opened in Howland Township, Ohio, just outside of Warren. For months after opening we would hear people saying "Wow, we need one of these places where I live!" We felt the only way that could be possible was to offer franchises to true pet lovers so that they could have their own business they would be proud of and offer their area a great place to lodge pets. You know the world has changed and families are not as large as they used to be. Also, people are more mobile. The need is there for a place pet owners can go to without feeling guilty about leaving their pet. They know their pet is going to be well-cared for at PetLodgeUSA! In 2006 the next location opened, three times larger than the original one. In 2008, three more opened. In 2010, the three that opened in 2008 expanded! That's saying something, because the worst recession since The Great Depression happened right after they opened! Yet they not only endured, but grew to help meet the demands of their respective communities. I view this as a tribute to their efforts and the PetLodgeUSA concept.

We are very much different from traditional dog boarding, and, frankly, many new places that seem to have more flair than substance. We have spacious, private accommodations with televisions. We feed according to owner instructions and administer medications according to veterinary instructions. We take dogs out personally several times a day. Why do we "go to all that trouble?" We don't look at it that way. We want pets to have a good time and get a lot of lovin', and don't think that is too much to ask for. In other words, we strive to be an extension of their home life.

Food, toys (not stuffed), medications, and-vaccination record (Rabies, Distemper, Bordetella, and of negative fecal for dogs, Rabies and Distemper for cats). Bedding will be provided as we do not accept any bedding from pet owners. The reasons for this policy will be fully explained to you during training.

Each dog and cat accommodation has a corresponding locker. All items brought in must be secured at all times and separate from other pets' belongings.

Pet Lodge USA Headquarters
23370 Mercantile Rd.
Beachwood, Ohio 44122
(216) 342-4652

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